The number and type of machines in office(s)


Recent desktop computers (3 years or newer)
None 39 38%
1-2 30 29%
3-5 24 23%
6-10 7 7%
11-18 2 2%
18+ 2 2%
Aging desktop computers (3+ years old)
None 20 19%
1-2 42 40%
3-5 25 24%
6-10 13 13%
11-18 3 3%
18+ 1 1%
Recent laptop computers (3 years or newer)
None 21 20%
1-2 36 35%
3-5 31 30%
6-10 8 8%
11-18 4 4%
18+ 4 4%
Aging laptop computers (3+ years old)
None 20 19%
1-2 48 46%
3-5 26 25%
6-10 4 4%
11-18 2 2%
18+ 4 4%
Smart phones
None 41 39%
1-2 25 24%
3-5 15 14%
6-10 13 13%
11-18 4 4%
18+ 6 6%
Tablets (ipad, etc)
None 69 66%
1-2 25 24%
3-5 7 7%
6-10 2 2%
11-18 1 1%
18+ 0 0%

Office Equipment


Network server (file-sharing)
Don’t know 0 0%
No, but we need it 6 6%
No, we’re fine without 15 14%
Yes, but we need something better 35 34%
Yes, we’re satisfied 48 46%
On-site backup system (tapes, etc)
Don’t know 2 2%
No, but we need it 9 9%
No, we’re fine without 10 10%
Yes, but we need something better 35 34%
Yes, we’re satisfied 48 46%
Firewall
Don’t know 10 10%
No, but we need it 8 8%
No, we’re fine without 9 9%
Yes, but we need something better 16 15%
Yes, we’re satisfied 61 59%
Wireless internet access
Don’t know 0 0%
No, but we need it 0 0%
No, we’re fine without 3 3%
Yes, but we need something better 14 13%
Yes, we’re satisfied 87 84%
Conference call system
Don’t know 0 0%
No, but we need it 15 14%
No, we’re fine without 9 9%
Yes, but we need something better 40 38%
Yes, we’re satisfied 40 38%
Shared color printer
Don’t know 1 1%
No, but we need it 7 7%
No, we’re fine without 12 12%
Yes, but we need something better 19 18%
Yes, we’re satisfied 65 63%
Shared printer/copier
Don’t know 1 1%
No, but we need it 6 6%
No, we’re fine without 5 5%
Yes, but we need something better 19 18%
Yes, we’re satisfied 73 70%

Location of Infrastructure


Web site
n/a 3 3%
Hosted in-office 7 7%
Hosted on-internet 94 90%
Don’t know 0 0%
Email server
n/a 1 1%
Hosted in-office 21 20%
Hosted on-internet 81 78%
Don’t know 1 1%
Fundraising system
n/a 27 26%
Hosted in-office 26 25%
Hosted on-internet 49 47%
Don’t know 2 2%
Advocacy system (eg, Salsa)
n/a 56 54%
Hosted in-office 6 6%
Hosted on-internet 34 33%
Don’t know 8 8%
Relationship management (CRM)
n/a 39 38%
Hosted in-office 16 15%
Hosted on-internet 42 40%
Don’t know 7 7%
Accounting system (eg, Quickbooks)
n/a 8 8%
Hosted in-office 83 80%
Hosted on-internet 11 11%
Don’t know 2 2%
Shared calendars
n/a 20 19%
Hosted in-office 20 19%
Hosted on-internet 64 62%
Don’t know 0 0%
File-sharing
n/a 9 9%
Hosted in-office 53 51%
Hosted on-internet 40 38%
Don’t know 2 2%

Consulting Service Providers


Web development
Groundwire 25 34%
Npower (501 Commons) 2 3%
Other 46 63%
Relationship management development
Groundwire 16 33%
Npower (501 Commons) 0 0%
Other 33 67%
Advocacy outreach
Groundwire 11 24%
Npower (501 Commons) 0 0%
Other 34 76%
Engagement strategy
Groundwire 15 36%
Npower (501 Commons) 0 0%
Other 27 64%
Fundraising campaigns
Groundwire 6 15%
Npower (501 Commons) 0 0%
Other 33 85%
Hosting
Groundwire 17 29%
Npower (501 Commons) 3 5%
Other 38 66%
Other technology services
Groundwire 13 20%
Npower (501 Commons) 4 6%
Other 49 74%

Assistance Needed

Web design
n/a 2 2%
No needs 17 16%
Some needs 52 50%
Significant needs 22 21%
Acute/Immediate needs 11 11%
Membership engagement system
n/a 12 12%
No needs 13 13%
Some needs 43 41%
Significant needs 28 27%
Acute/Immediate needs 8 8%
Fundraising system
n/a 10 10%
No needs 13 13%
Some needs 45 43%
Significant needs 30 29%
Acute/Immediate needs 6 6%
Tech support (helpdesk)
n/a 4 4%
No needs 28 27%
Some needs 49 47%
Significant needs 20 19%
Acute/Immediate needs 3 3%
Staff training/Education
n/a 4 4%
No needs 11 11%
Some needs 59 57%
Significant needs 25 24%
Acute/Immediate needs 5 5%
Software upgrades
n/a 2 2%
No needs 17 16%
Some needs 57 55%
Significant needs 23 22%
Acute/Immediate needs 5 5%
Computer/Hardware upgrades
n/a 2 2%
No needs 14 13%
Some needs 48 46%
Significant needs 27 26%
Acute/Immediate needs 13 13%
Improved internet bandwidth
n/a 5 5%
No needs 49 47%
Some needs 28 27%
Significant needs 19 18%
Acute/Immediate needs 3 3%
New network equipment
n/a 9 9%
No needs 48 46%
Some needs 26 25%
Significant needs 17 16%
Acute/Immediate needs 4 4%
Efficient file sharing and storage
n/a 2 2%
No needs 38 37%
Some needs 36 35%
Significant needs 22 21%
Acute/Immediate needs 6 6%
More reliable backup solution
n/a 4 4%
No needs 36 35%
Some needs 41 39%
Significant needs 16 15%
Acute/Immediate needs 7 7%
Better accounting system
n/a 8 8%
No needs 65 63%
Some needs 20 19%
Significant needs 10 10%
Acute/Immediate needs 1 1%
More useful/efficient email system
n/a 4 4%
No needs 63 61%
Some needs 25 24%
Significant needs 11 11%
Acute/Immediate needs 1 1%
Anti-virus/Anti-malware filters
n/a 4 4%
No needs 58 56%
Some needs 37 36%
Significant needs 5 5%
Acute/Immediate needs 0 0%

Near-term Plans for IT Improvements (initiated by group)


Web design
Primary concern 35 34%
Secondary concern 18 17%
Tertiary concern  9 9%
Minor concern 15 14%
Not a concern at this time 27 26%
Membership engagement system
Primary concern 35 34%
Secondary concern 20 19%
Tertiary concern  5 5%
Minor concern 16 15%
Not a concern at this time 28 27%
Fundraising system
Primary concern 34 33%
Secondary concern 13 13%
Tertiary concern  11 11%
Minor concern 23 22%
Not a concern at this time 23 22%
Tech support (helpdesk)
Primary concern 6 6%
Secondary concern 15 14%
Tertiary concern  9 9%
Minor concern 38 37%
Not a concern at this time 36 35%
Staff training/Education
Primary concern 6 6%
Secondary concern 22 21%
Tertiary concern  21 20%
Minor concern 36 35%
Not a concern at this time 19 18%
Software upgrades
Primary concern 7 7%
Secondary concern 18 17%
Tertiary concern  22 21%
Minor concern 35 34%
Not a concern at this time 22 21%
Computer/Hardware upgrades
Primary concern 20 19%
Secondary concern 25 24%
Tertiary concern  18 17%
Minor concern 27 26%
Not a concern at this time 14 13%
Improved internet bandwidth
Primary concern 5 5%
Secondary concern 7 7%
Tertiary concern  16 15%
Minor concern 27 26%
Not a concern at this time 49 47%
New network equipment
Primary concern 7 7%
Secondary concern 4 4%
Tertiary concern  15 14%
Minor concern 32 31%
Not a concern at this time 46 44%
Efficient file sharing and storage
Primary concern 11 11%
Secondary concern 13 13%
Tertiary concern  10 10%
Minor concern 29 28%
Not a concern at this time 41 39%
More reliable backup solution
Primary concern 4 4%
Secondary concern 9 9%
Tertiary concern  21 20%
Minor concern 33 32%
Not a concern at this time 37 36%
Better accounting system
Primary concern 4 4%
Secondary concern 5 5%
Tertiary concern  11 11%
Minor concern 24 23%
Not a concern at this time 60 58%
More useful/efficient email system
Primary concern 2 2%
Secondary concern 6 6%
Tertiary concern  11 11%
Minor concern 26 25%
Not a concern at this time 59 57%
Anti-virus/Anti-malware filters
Primary concern 1 1%
Secondary concern 2 2%
Tertiary concern  12 12%
Minor concern 31 30%
Not a concern at this time 58 56%